Terms and Conditions:
When signing up to a Dock Street Creative Productions subscription it is the customer’s responsibility to have read and agreed to the full terms and conditions as detailed below.
By taking out a subscription with Dock Street Creative Productions (who publish enki) you are entering into a contract and will be bound by our terms and conditions as outlined below.
Once you have submitted your details to us, we will send you through an acknowledgement. This doesn’t necessarily mean we have accepted your order. We officially accept your order when we charge you or dispatch the magazine(s) for your first order.
The length of your subscription term may vary, the minimum term being 6 months, and will be on your acknowledgment order. You can also check with us if you are unsure.
We will deliver the magazines to the address you supply us with when you place your order. All personal orders will start with the next available issue, please allow up to 6 weeks for delivery (8 weeks if you are overseas). We will not be responsible for failure to deliver the magazines. Replacement copies will be delivered on receipt of payment for all costs attributed to the resending of the copy in question.
We reserve the right to dispose of incorrectly addressed envelopes and their contents without an obligation to refund you or any other person if they are returned to us and despite efforts to contact you we do not receive correct address details.
In the instance of duplicate subscriptions being set up, please contact firstname.lastname@example.org within four weeks of receipt of your duplicate magazines for a refund. Duplicate copies of the magazine will need to be returned before a refund is given.
We will not be liable for any delay in delivery or non-delivery of magazines in the following circumstances:
• Where the issuer of your payment card refuses to authorise payment to us.
• Where such delay or failure is due to circumstances beyond our control or the control of our sub–contractors and agents, including but not restricted to war, electricity power failure, utilities failure, failure of telecommunications links, failure of transport infrastructure, fire, flood, government act, legislative constraints, strikes, labour disputes or malicious damage involving employees.
CANCELLING YOUR SUBSCRIPTION:
Signed up for our 6-month recurring subscription? You can cancel your recurring 6-month subscription at any time. To do so, write to us at: Christies Warehouse, 5 Wherry Quay, Ipswich, IP4 1AS, or send us an email at email@example.com
We will refund you for any issues that are yet to be dispatched.
If you purchase a 2 year subscription your minimum term is 24 months. If you change your mind in the first 60 days, please contact us to cancel at: Christies Warehouse, 5 Wherry Quay, Ipswich, IP4 1AS, or email us at firstname.lastname@example.org
If you purchase a 6 month subscription your minimum term is 6 months. If you change your mind in the first 30 days, please contact us to cancel at: Christies Warehouse, 5 Wherry Quay, Ipswich, IP4 1AS, or email us at email@example.com
These terms and conditions replace all original terms and conditions. However, we will honour the terms and conditions in place on the date of purchase. If you have any queries please email firstname.lastname@example.org.
If the magazine ordered changes frequency per annum, we will honour the number of issues paid for, not the term of the subscription.
These terms and conditions are governed by English law. You hereby irrevocably submit to the exclusive jurisdiction of the English courts, notwithstanding the jurisdiction where you are based.
If you have any queries about the subscription, please do not hesitate to contact us:
Post: Christies Warehouse, 5 Wherry Quay, Ipswich, 1P4 1AS