Privacy Policy

Here at Dock Street Creative Productions the security of your data is a priority for us as a small business, and we are committed to respecting your privacy rights and compiling with the new GDPR data regulations that have come into force in May 2018. We also want to make sure you understand what data we collect from you and how we use it.

 

How we use your data:

To provide goods and services to you.

To create tailored websites for you.

With your consent: to contact you electronically about offers, news, services and products regarding enki magazine and Dock Street Creative Productions via MailChimp, a GDPR compliant newsletter service.

To provide you with your enki magazine subscription.

To share offers from carefully selected partners who we believe you will be interested in.

To remind you when your subscription is coming to an end and inviting you to renew.

 

Our third party hosted services:

Please be aware that in order to make some of our services available to you we may need to share your personal data with some of our carefully selected, GDPR compliant service partners. These are detailed below:

With your consent – in order to deliver our weekly newsletter and make this service available to you, we may need to share your data with our service partner: MailChimp. MailChimp is GDPR compliant company and you can find out more information regarding MailChimp and their data storage here.

Our website, enkimagazine.com uses another third party service called pipdig.co. pipdig is  fully compliant with the new GDPR data regulations. We also use a third party pipdig cookie plugin. 

Our website dockstreetcreative.com uses the third party service wix.com.

Our wordpress.org site enkimagazine.com uses 3rd party hosted services including wordpress.org, Bluehost, Jetpack for WordPress, Mailchimp for WordPress, Meta Box, OptinMonster API, PayPal for WooCommerce, pipdig Cookie Banner, pipdig Power Pack (p3), Really Simple SSL, Regenerate Thumbnails, SVG Support, WooCommerce, WooCommerce PayPal Express Checkout Gateway, WooCommerce Services, WPForms Lite, Yoast SEO and other appropriate plugins as and when they arise to create a tailored website for you and to be able to offer you our magazine subscription service.

The website is hosted on BlueHost, you can read their Privacy Policy here.

PayPal is a key service provider for our subscription process. Your personal data is securely stored on here. 

We use the traffic stats tool, Google Analytics in order to create a tailored website for you. Our data retention for Google Analytics – that is associated with cookies, user identifiers, or advertising identifiers – is set to 38 months. If you do not interact with the site: enkimagazine.com during this period of time, your data will automatically be wiped from our system.

To mail out your subscription in the future we may use our mailing house and printers which are also GDPR compliant.

 

Cookies:

Our websites, enkimagazine.com and dockstreetcreative.com use cookies in order to deliver their services and measure traffic. Cookies are essential for the effective operation of our websites. Cookies collect information about your browsing and behaviour when you access our websites via the same computer or device. This can included information regarding the pages you visited, the products that you purchased and your path around our website. We do not use Cookies to collect any data regarding your name, address or any other contact details. Please be aware that you are able to disable cookies.

 

Other third parties:

If we were to collaborate with a third party we would contact you directly and not share your data with them.

Aside from our service providers we’ll never disclose your information to anyone else, except from:

  1. Credit reference agencies where necessary for card payments.
  2. Governmental bodies, regulators, courts/tribunals, law enforcement agencies and insurers where it is compulsory that we do so:

– for the prevention, detection, investigation of a crime or the prosecution of offenders

– for the protection of Dock Street Creative Productions employees and our customers

– to exercise any legal rights (in court cases for example)

– to comply with our legal obligations

 

Subscription Process:

When we take a subscription payment over the phone your details will be input directly into the online system. No payment details will be noted down anywhere in any form except within this secure digital format. If the system fails during the process, we will then request your name and phone number in order to call back and attempt the procedure again.

All Dock Street Creative Production employees have been made aware of this process to comply with GDPR data regulations and will follow this procedure at all times.

 

Where and how we store your data:

We store your data in two secure locations and it is fully encrypted with limited and password protected access by only the relevant personnel.

 

Opting out:

You have the right to opt out of receiving any promotional materials/our newsletter at any time. You can do this by:

  1. Making use of the “unsubscribe” link located at the bottom of our newsletter emails.
  2. Contacting us directly on contactus@enkimagazine.com

 

How can you exercise your rights under the GDPR:

If you have any further questions about how Dock Street Creative Productions uses your personal data that are not answered here, or if you would like to exercise your rights with regards to your personal data, please get in contact via the below options:

  1. Call us on 01473 907631
  2. e-mail us at: contactus@enkimagazine.com
  3. Write to us at: Dock Street Creative Publications, Christies Warehouse. 5 Wherry Quay, Ipswich, IP4 1AS

We will aim to respond to you in 48 hours but in some circumstances this may take up to 14 days.

If you would like to check what data you have shared with us, please contact us on: contactus@enkimagazine.com.


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